Revenue Generation and Protection

Tele Marketing

VADS Revenue Generation specialists calls your customers on your behalf and start selling. VADS Telemarketing services have contributed considerably to your revenue by combining the right solutions with the right people doing specialised activities such as Customer Acquisition Campaign, Lead Generation, Appointment Setting and Order Taking and Processing.

Tele Sales

VADS Telesales team will do the outbound sales service activity on your behalf via direct telephone contact to end-user's using existing/client contact database i.e. insurance, banking , retail, loyalty card.
 

Inbound Sales

VADS Customer Service Representative (CSR) are knowledgeable with the fundamental skills and techniques in establishing a rapport and relationship with customers to perform cross-sell or upsell. Our Inbound Sales solutions helps you bringing the new sales from your existing customers. 
 

Inside Sales

VADS can help manage your sales network by having a tele-coverage Inside Sales team to profile opportunities, educating/nurturing reseller accounts and track sales pipeline opportunities.
 

Tele Collection

VADS Tele Collections services are an extention of your receivable management process. Our process begins by understanding your customer's behaviour and developing a campaign according to the situation faced by the customer. Our focus is to increase on time payments while maintaining high customer satisfaction. Our Tele Collection Professionals, follow ups with your customers on promise-to-pay, up to legal escalations where necessary.
 

Tele Reminder

A brute force model suitable for large base of consumer customer where effort to maximise contact via voice and non-voice mediums. Supported by the latest cutting-edge technology and well defined and flexible processes, VADS Tele-Reminder module helps you to enhance your recovery outcome while maintaining your cost at base.